OUR SERVICES

Extra Support,
           More Benefits

We are the team professionals who understand what customer needs are and trying to fulfill all requirements in appropriate span of time with premium quality and suitable price.

Extraordinary Packaging Service

These recommendations are designed to ensure that exterior shipping cartons are:

  • Select the board grade for an outer case for each specific product
  • Size the case to correctly fit the product, maximize space used efficiency
  • Orientate corrugated flute vertically to maximize compression strength
  • A palletized unit of cases must be able to withstand the weight of a double stacked pallet

Shipment Arrangement to Everywhere You Are

EXTRA WRAP FOR CARTONS

DOUBLE PROTECTION FOR PALLET

LOADING SAFELY IN THE TRUCK

FAQ

HOW DO WE WORK

What should be considered to buy your products?

It depends on what you are cutting, our engineers develop different bond to cut different materials. The right blade to be used will be determined by what you want to cut and its metallurgical bond.

What kind of saw are you using? We develop different shape of products for different market, Some market required special shape for their customers, and different kinds of blades available are known with their varied horsepower. We suggest that our customers use less diamonds as higher horse horsepower saws, for example.

Is the application wet or dry? Normally we design the smaller blades for dry application, because the diameter of blades is small and it is easy to cool down after cutting stone. To the contrary, it may be difficult for large diameter blades to cut without water.

What is the diameter of the blade needed? We have products range from small size 3” to 40”, and any special size we can do customized for our customers.

What service can you provide for us before and after we buy from you?

All inquires will be responded within 24 hours from our professional team.

We will value our customer’s advise and act on feedback.

Providing omnichannel support, such as technical advise, new formula for better quality and problem solving, we are prepared to offer support through email, phone, live chat, and social media.

We guarantee remedies for all our product defects for one year from the date of sale.

From the date of order placed to the date it delivers to your hand, we will keep you updated by sending Email, phone call, Whatsapp or other communication tools.

How can you beat your competitors and win the market?

We have better cost performance for our products, nowadays, the raw materials are getting more expensive than ever before, our factory purchased the raw materials in bulk to lower our cost for all products.

We have a testing center in our factory to test the products that come from other factory, we will develop the products till we have better performance and give our customers confident to win the market.

We have our technical team trained regularly in university for gaining more advanced knowledge about diamond tools.